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Website and CRM Specialist – Vancouver BC

Vancouver, BC, Canada

Job Type

Full Time

Workspace

On-Site

About the Role

Website management:
• Manage all aspects of website development, including planning, designing, testing, and launching new features and pages which may include HTML, PHP, CSS, WordPress and JavaScript coding
• Monitor website performance, identify issues, and implement necessary fixes or improvements
• Implement strategies to enhance user experience, improve conversion rates, and reduce bounce rates
• Collaborate with the marketing and content teams to deliver consistent and engaging content
• Perform regular updates to website content, text, images and multimedia
• Optimize content for search engines (SEO) to improve organic traffic and search rankings
• Work closely with developers to address technical issues, server maintenance, and website security
• Utilize web analytics tools such as Google Analytics 4 to track and report on website performance metrics, such as traffic, conversion rates and user behavior
• Generate regular reports for management, providing insights and recommendations for improvement

CRM management (HubSpot):
• Maintain and import contacts into database
• Support the day-to day needs of the organization with segmented and targeted list creation
• Create workflows to capture new audience on website, content channels and add to database
• Train team members on HubSpot functionality

General:
• Assist organization with developing, creating and updating website content
• Stay current with emerging digital technologies and services/applications, make recommendations and support implementation/execution of updates or new approaches

Requirements

  • Post-secondary education in IT, computer science or digital content creation

  • 2+ years’ experience managing WordPress website

  • Knowledge of HTML, CSS, and Javascript

  • CRM management experience, with preference for HubSpot Marketing Certification

  • Familiarity with analytical tools specifically Google Analytics 4

  • Proven ability to effectively analyze metrics (i.e. web analytics, campaign tracking), interpret impact, assess problems and recommend improved digital user experience (UX)

  • Demonstrated proficiency with Web-based tools and Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, WordPress, Slack, databases, and graphic applications such as Adobe Photoshop, Dreamweaver and InDesign

  • Excellent written and verbal communication skills with the ability to convert the ‘highly technical’ into the ‘engaging and easily understood’

  • Ability with collaborate creatively with various departments to execute additional website content

  • Strong skills in project management, time management, organization and prioritization, setting and meeting deadlines


Salary/Wage

50-60K


Other Perks/Benefits

This is a full-time role (37.5 hrs./wk) in a hybrid work environment (office downtown Vancouver location/home). go2HR recognizes the value of a diverse workplace and is committed to being an equal opportunity employer and does not discriminate based on identities, Indigenous peoples, peoples of colour, Two-Spirit or LGBTQA+ people, and members of other marginalized groups are strongly encouraged to apply.


Accessible Employer: Yes

Open to International applicants with valid Canadian Work permits: Yes

Job Application

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