About the Role
You will play a key role in the success of our business, overseeing the efficient operation of our restaurant & catering departments, managing the service teams. You will run the events side of the business and work strategically with the General Manager on the overarching operations. This position requires a candidate with a proven track record in managing service teams in thriving food and beverage environments, along with a passion for delivering outstanding customer service. The successful candidate will have a keen eye for detail, ensuring that each site is always looking its finest; first impressions are key to our renowned guest experience.
Requirements
Lead, motivate, and mentor service teams to deliver exceptional guest service, fostering a positive and collaborative work environment.
Driven & passionate leader – experience opening or re-launching a business is an asset.
Implement and maintain efficient systems for order processing, inventory, reservations, and guest management.
Expert administrative capacity – ability to create and optimize work systems and tools that help our team shine.
Uphold and enhance the reputation of Bodega Ridge by providing impeccable customer service, committed to unearthing opportunity for improvement each day.
Coordinate and manage events, particularly destination weddings, ensuring flawless execution.
Expertly managing expenses without compromising service quality i.e. Build team schedules to deliver on our uncompromising service promise, whilst also ensuring labour costs are managed.
Marketing and promotional prowess for the restaurant and events business, as well as the wider resort.
Strong organizational and multitasking skills with a keen eye for detail.
Excellent communication and interpersonal skills.
Ability to work under pressure and handle challenging situations with a positive attitude.
Knowledge of industry trends, customer preferences, and best practices. We wish to be market leaders, and you will be integral to our efforts.
How to Apply:
If you are an ambitious and detail-oriented professional with a passion for hospitality and guest service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience.
Salary/Wage
60k
Other Perks/Benefits
Extended Benefits - Service Charge Allocation - Employee Venue Discounts
Recommended Training
Serving It Right Accessible Employer: Yes
Open to International applicants with valid Canadian Work permits: Yes
Job Application
Please complete the form to apply for a position.