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Room Attendant

Courtenay, BC, Canada

Job Type

Full Time

Workspace

On-Site

About the Role

hotel’s guest rooms meet the highest of industry standards, therefore providing our customers with an outstanding experience.
Key Responsibilities
To ensure clean, comfortable guest rooms.
To ensure clean public areas.
To identify maintenance deficiencies and let immediate supervisor know about it.
Adhere to all health and safety standards.
Provide a high standard of customer service.
Upholds the core values of Metro Hospitality.

Requirements

  • Look at each room and all public areas through the eyes of the guest and using attention to detail meet or exceed the required cleaning standards

  • Clean and disinfect all bathroom fixtures and surfaces

  • Change and make beds

  • Sweep and mop floors and/or vacuum carpet

  • Dust and polish all furniture and fixtures

  • Empty all re-use containers and adhere to all recycling policies

  • Spot clean any walls, trim, moldings, windows, door frames as needed

  • Replenish all amenity supplies and linens in guest rooms

  • Organize and maintain adequate supply of relevant items on the cart and in the stock room

  • Adhere to all health and safety standards, including WHMIS

  • Be aware of all chemicals used in any of the cleaners/tools used on the job and utilize following safety guidelines

  • Follow all guidelines outlined in the Health & Wellness manual

  • Provide a high standard of customer service by communicating with guests and helping them with any needs they have.

  • Respect the guest’s privacy, security and personal belongings and follow appropriate procedures

  • Follow proper guest etiquette – respectful, friendly, and polite to all guests, using the guest name where possible


Salary/Wage

20-21


Accessible Employer: Yes

Open to International applicants with valid Canadian Work permits: No

Job Application

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