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Guest Services Representative – Summer Seasonal

Sun Peaks, BC, Canada

Job Type

Full Time

Workspace

On-Site

About the Role

Does lapping the bike park, hiking in the wildflowers, or a round of golf sound interesting to you? You can do all this and more in your free time as a part of our Guest Services department. We are seeking to recruit a diverse team with varying time commitments. We can offer full-time or part-time shifts with seasonal or long-term employment and varying benefits. If this sounds like a great place to work, fill out an application today to work, live and play where you belong.

Requirements

Physical Requirement:

  • Light, work activities include handling loads up to 5 KG, predominantly in an indoor setting.

  • This job position requires physical presence at the designated location.

Accountabilities:

  • Daily operation of the Guest Services desks in the Village Day Lodge, including ticket sales

  • Contact position for guests regarding lift tickets, Season Passes sales for Summer and Winter, booking biking lessons and summer activities as well as resort information

  • Deals with guests in an efficient, courteous, respectful, and friendly manner

  • Demonstrates a commitment to exceeding the customer’s expectations

  • Manages all cash transactions in a secure and accurate manner

  • Highly organized and efficient in the workplace

  • Always follows company policies and procedures

  • Security and accountability of tickets and cash

  • Balancing daily sales to computer reports

Ideal Candidate:

  • Highly developed guest relations skills with the ability to assess the needs and up-sell our products

  • Self-motivated and organized with the ability to work responsibly and independently

  • Strong computer and cash handling skills

  • Dependable, reliable, and punctual team player

  • Previous customer/guest service experience

  • A good knowledge of the regional area and willingness to learn

  • Well organized with the ability to multi-task and work to tight timelines


Salary/Wage

18.75


Accessible Employer: Yes

Open to International applicants with valid Canadian Work permits: Yes


** Only qualified applicants will be contacted for an interview.


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