About the Role
Our Event Security are an integral part of our event operations team, as they are responsible for ensuring the safety of our guests and employees during hockey and lacrosse games and concerts at Rogers Arena. Applicants must possess (or be in the process of obtaining) a valid security license and be available for a two-day mandatory training session. This is a part-time, hourly, events-based position.
A typical shift includes:
-Ensuring the safety of our guests and employees by dealing with alcohol, loss prevention, and crowd management-related issues
-Directing and assisting our guests with any service-related issues
-Communicating with coworkers and other departments via radio
-Other duties as required
Requirements
Must possess a valid Security License
Must be able to work weeknights, weekends, and holidays with a start time of approximately 5:30pm
Must be able to physically manage an unruly guest
Must be able to handle periodic lifting requirements of approximately 30 lbs. of weight (e.g., assist with strollers, wheelchairs, etc.)
Must be able to stand, walk, and ascend stairs for the duration of the shift
Must be able to work in a noisy and crowded environment
Ability to learn and manage various programs including emergency response system, crowd control, lost children, alcohol program, etc.
Experience in a security or crowd management role
Experience working with the general public in a service-oriented role
Non-Canadian residents must hold a valid work permit expiring no earlier than October 2024
Successful completion of customer service training (e.g., Super Host, Hospitality training) and/or training in assisting the special needs public is an asset
This is an onsite role at Rogers Arena in downtown Vancouver
Accessible Employer: Yes
Open to International applicants with valid Canadian Work permits: Yes
Job Application
Please complete the form to apply for a position.