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Service & Events Manager – Gulf Island Getaway

Galiano Island, BC, Canada

Job Type

Full Time

Workspace

On-Site

About the Role

You will play a key role in the success of our business, overseeing the efficient operation of our restaurant & catering departments, managing the service teams. You will run the events side of the business and work strategically with the General Manager on the overarching operations. This position requires a candidate with a proven track record in managing service teams in thriving food and beverage environments, along with a passion for delivering outstanding customer service. The successful candidate will have a keen eye for detail, ensuring that each site is always looking its finest; first impressions are key to our renowned guest experience.

Requirements

  • Lead, motivate, and mentor service teams to deliver exceptional guest service, fostering a positive and collaborative work environment.

  • Driven & passionate leader – experience opening or re-launching a business is an asset.

  • Implement and maintain efficient systems for order processing, inventory, reservations, and guest management.

  • Expert administrative capacity – ability to create and optimize work systems and tools that help our team shine.

  • Uphold and enhance the reputation of Bodega Ridge by providing impeccable customer service, committed to unearthing opportunity for improvement each day.

  • Coordinate and manage events, particularly destination weddings, ensuring flawless execution.

  • Expertly managing expenses without compromising service quality i.e. Build team schedules to deliver on our uncompromising service promise, whilst also ensuring labour costs are managed.

  • Marketing and promotional prowess for the restaurant and events business, as well as the wider resort.

  • Strong organizational and multitasking skills with a keen eye for detail.

  • Excellent communication and interpersonal skills.

  • Ability to work under pressure and handle challenging situations with a positive attitude.

  • Knowledge of industry trends, customer preferences, and best practices. We wish to be market leaders, and you will be integral to our efforts.


How to Apply:

If you are an ambitious and detail-oriented professional with a passion for hospitality and guest service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience.


Salary/Wage

60k


Other Perks/Benefits

Extended Benefits - Service Charge Allocation - Employee Venue Discounts


Recommended Training

Serving It Right Accessible Employer: Yes

Open to International applicants with valid Canadian Work permits: Yes

Job Application

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