Sales Manager

• Solicit, negotiate, and generate contracted business in alignment with the hotel business plan and the direction of the Director of Sales.
• Monitor production of top accounts, evaluate market trends, and exceed sales solicitation call goals.
• Conduct professional site inspections of the hotel, showcasing key features and benefits to clients.
• Participate in weekly sales meetings, contributing new ideas and identifying sales opportunities.
• Communicate bookings and customer needs to on-site hotel employees for seamless transitions.
• Represent St. Eugene Golf Resort and Casino at industry tradeshows, client events, and conferences, with travel as required.
• Prospect for new business using various methods, including phone calls, sales system database, outside sales calls, community functions, and internet prospecting.
• Engage with primary third-party business representatives in local, regional, and national events to secure ideal business opportunities for the Resort.
• Regularly engage key account clients and decision-makers remotely to present proposals, negotiate contracts, and build lasting relationships.
• Employ revenue management techniques to recommend corporate rate proposals.
• Respond to Requests for Proposals promptly, ensuring prospective clients receive the best possible offers.
• Develop, implement, and modify sales action plans.
• Manage an accurate and up-to-date contact information database in the Resorts CRM.
• Collaborate with the Events Manager on proposals involving guestrooms and event space/food and beverage.
• Negotiate and close contracts aligned with the hotel’s business plan objectives.
• Work closely with the Director of Sales to outline goals for the group market.
• Collaborate with the Director of Sales to exceed budgetary goals through strategic business layering.
• Manage all group sales activities to maximize revenue for the hotel.
• Assist in preparing and compiling data for the strategic sales plan for the Director of Sales.
• Contribute to rate development and deployment strategies through competitive data review, demand analysis, and mix management.
• Liaise with all Department Heads and operating departments to uphold the service promise to guests related to groups in-house.
• Participate with the Director in identifying opportunities and providing recommendations for improving efficiency, service quality, and operating standards.
• Participate in sales presentations, property tours, and customer meetings.
-Work directly with the Events Manager on proposals involving both guestrooms and event space/food and beverage, ensuring a seamless and integrated approach to client offerings.