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Sales Manager

Sun Peaks, BC, Canada

Job Type

Full Time

Workspace

On-Site

About the Role

Are you captivated by the allure of the mountain lifestyle? Are you seeking a company that offers not only the lifestyle, but also the ability to thrive professionally? If so, we have an exciting opportunity for you! We are looking to recruit a talented Sales Manager to join our team. Reporting to the Director of Sales (DOS), our Sales Managers are the critical drivers to bringing business to both the Resort and Hotel. They identify new business and expand existing opportunities to develop increased sales. This role will work directly with clients to help close business opportunities and develop long-term strategic goals. This is a perfect role for someone who wants to work partially from home or remotely in BC. Commuting to the hotel is an expectation of the position if a client is onsite for a meeting or site inspection. If this sounds like the ideal work environment, fill out an application to work, live, and play where you belong.

Requirements

Physical Requirement:

Medium, work activities involve handling loads between 10 and 20 kg; Predominately in an indoor setting.

This job position is a remote position within British Columbia.

Accountabilities:


Business Development:

  • Create and implement a sales strategy in line with hotel goals to ensure that revenue, reputation, and market share goals are achieved and results are monitored

  • Propose sales plans and special programs that drive measurable incremental occupancy; increase average rates; increase business volume during off-peak periods, and increase meetings and event sales

  • Identify new markets and business opportunities to increase sales and overall revenue for the hotel

  • Maintain accounts database, contact information, activity, and business details

  • Update action plans, and financial objectives quarterly, implement all sales actions related to market areas as outlined in the marketing/sales plan

  • Be aware and in contact with comp set counterparts

Solicitation/Negotiation:

  • Solicit group business and reach the consistent achievement of sales objectives targeting the right business mix to meet hotel goals

  • Conduction quality sales calls

  • Coordinate and arrange site inspections trips

  • Provide prompt and timely responses and immediate communication to develop long-term business relationships

  • Follow up on business leads within a 24 hours-response time

  • Customize and support the administrational aspect of business booked, proposals, contracts, and client correspondence

  • Understand the hotel goals and business strategies

Relationship Management:

  • Prepare, collaborate and contribute to the strategic planning, marketing plan and budgeting processes

  • Manage vendor and third-party relationships, negotiations and contracts

  • Participate in partner relations throughout the industry and various sectors

  • Collaborate with the sales team to grow and develop new accounts and markets

Team Commitment and Collaboration:

  • Manage the Sales Coordinator, ensuring continued progress is made towards the overall sales and marketing strategy

  • Actively represents the leadership team within the hotel operations team and supports/represents the DOS while off property to ensure seamless leadership presence throughout the hotel

  • Assists the DOS in guiding the revenue goals of the hotel and department

Guest Experience:

  • Oversee the sales team’s coordination of events, ensuring the guest experience drives customer loyalty by delivering an elevated experience

  • Act as an ambassador of the Hotel and Sun Peaks Resort with the ability to promote internal and external events

Secondary Responsibilities:

  • Operate according to the code of conduct and mission statement of Sun Peaks Grand Hotel LLP

  • Attend all SPGLLP-sponsored orientations and training programs and represents SPGLLP at relevant industry events

  • Duties as required to ensure successful operation of the department, including support of other departments and special promotions

Ideal Candidate:

  • Minimum 5 years of experience in a similar or related role

  • Post-secondary education in Hotel Sales, Hospitality, or related field of study is considered an asset

  • Management and supervisory experience are considered an asset, along with overall solid business acumen

  • Experience with Opera and Database systems

  • Results oriented with a background in analytics and performance metrics monitoring

  • Proven ability to develop and execute strategic plans

  • Excellent communication and copywriting skills in varied written and verbal mediums

  • Effective leader, problem solver, and decision maker

  • Relationship management background with industry stakeholders, vendors, and agencies

  • Thrive in a team environment and embrace collaboration across varied platforms

  • Extremely organized and detail-oriented

  • Knowledge of the Hotel & Resort product and current competitive environment is considered an asset

  • A passion for outdoor recreation: ski, snowboard, bike, and golf are all considered assets

  • Holds a valid driver’s license


Salary/Wage

60,000 - $65,000


Accessible Employer: Yes

Open to International applicants with valid Canadian Work permits: Yes


** Only qualified applicants will be contacted for an interview.


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