About the Role
Sales & Reservations team members play a key role in the operation of our rafting trips, as they are the first point of contact with guests. They are responsible for handling all reservations and ensuring guests are prepped and excited for their upcoming adventure.
Requirements
• Answering all phone and email inquiries in a prompt and friendly manner
• Processing all bookings through the reservation system
• Liaise with local hotels, online travel agents, and tour operators when required
• Continual monitoring of trip capacities/logistics
• Working closely with the Guiding team, Guest Services Crew, and caterer to ensure efficient trip operations
• Brochure runs to local areas when necessary
• Provide outstanding customer service
Qualifications
• Previous customer service experience
• Previous experience in sales & reservations an asset
• Basic computer skills
• Excellent verbal and written communication skills
• Highly organized with attention to detail
• Friendly personality with a hard-working attitude
• Able to work independently and as part of a team
Salary/Wage
21.00 - 23.00 per hour dependent on experience
Other Perks/Benefits
• Gratuities • Staff uniforms provided • Staff functions • Opportunities to raft when space is available • Discount in our retail store • Limited on-site staff accommodation at subsidized rates • Live & work in the beautiful Canadian Rockies!
Accessible Employer: No
Open to International applicants with valid Canadian Work permits: Yes
Job Application
Please complete the form to apply for a position.