About the Role
• Responsible for assisting the Front of House Manager and their assistant with the daily operation of the Powder Max Dining Room.
• Responsible for assisting the Front of House Manager and their assistant in supervising, monitoring and evaluating the quality and performance of dining room employees.
• Responsible for assisting the Front of House Manager and their assistant in the set up and maintenance of staff training and upgrading sessions where necessary.
• Ensure that all services for guests meet the highest standards of the hospitality industry.
• Organize and assign daily tasks for the morning and evening service teams.
• Responsible for the quality of our service and projects and ensuring customer service standards are beyond expectations.
• Take food and beverage orders from guests and ensure these are given to the appropriate person to execute.
• Provide private, in-chalet service to guests upon request.
• Maintain familiarity with the composition of all menu items.
• Serve food and beverages in accordance with MWHS standards, and in a professional, courteous manner.
• Clean agreed designated areas, in accordance with procedures, morning/evening routines and hygiene requirements.
• Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
• Clean and refill cruet and condiment sets, order branded sauces and chutneys to ensure consistent supply.
• Ensure that flowers and table decorations are fresh and comply with agreed standards.
• Set tables to laid-down standards, ensuring that all items used are clean, and in good condition.
• Ensure sideboards on stations are adequately stocked with replacement cutlery, linen or other established needs, including food or equipment.
• Clean tables in a timely manner, without rushing guests or making them wait.
• Ensure that guests are correctly charged for liquor sales in accordance with the procedures of our establishment.
• Maintain the highest standard of personal hygiene and dress. Ensure dress code is followed and standards of dress for fine dining expectations are met.
• This job description may be amended in part or in full by management at any time.
Requirements
Handling all radio transmissions.
Transmitting, receiving, relaying, and documenting communications between various individuals and groups.
Operating computer equipment and applications to track and monitor helicopters and ski guides with groups.
Maintain and record a daily log of flying & skiing activity.
Monitoring, implementing, or assisting with the implementation of emergency response procedures in emergency situations as required.
Working independently at times and directly with any number of other team members as required.
Multitasking, prioritizing, organizing, and completing workload while remaining flexible to changing conditions.
Taking on other projects and tasks as needed.
Salary/Wage
23
Other Perks/Benefits
• Subsidized staff accommodation in private or shared residence
• Fitness center • Staff rate for on-site massage therapy
• Family and friends’ discounts
• Opportunities to helicopter ski
• Ski passes to Marmot Basin in Jasper, AB
• Recreation opportunities such as cross-country skiing, snow shoeing, and skating
• In-house training and development programs
• Employee Assistance Program
• Discounted rates at various hotels in Kamloops, Jasper, and Vernon
• Staff meal plan
• 30% off retail items in our specialized boutique
• Guaranteed adventure!
Accessible Employer: No
Open to International applicants with valid Canadian Work permits: Yes
Job Application
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