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Front Desk Agent

Nanaimo, BC, Canada

Job Type

Full Time

Workspace

On-Site

About the Role

Our personnel are our most valuable asset; they deliver exceptional guest experiences, and infuse enthusiasm into everything they do! The Front Desk Agent is a central part of a dynamic team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the property, this department carries a special responsibility. We are currently accepting application for the position of full-time Front Desk Agent.

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Welcome guests upon their arrival and assign rooms
• Provide information about the property, including:
rooms, rates and amenities
• Respond to guests’ requests in a timely and professional manner
• Upsell additional facilities and services, when appropriate

Requirements

  • Excellent communication and organizational skills

  • Education in hospitality, tourism, or hotel management is a plus


Salary/Wage

$19.00 per hour to start, plus commissions


Other Perks/Benefits

  • Commission on reservations Free snacks while on duty Complimentary access to on-site gym Complimentary boat rentals


Recommended Training

  • SuperHost Foundations of Service Quality, SuperHost Service For All


Accessible Employer: Yes

Open to International applicants with valid Canadian Work permits: Yes

Job Application

Please complete the form to apply for a position.

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Application Submitted!

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